Return Policy

Last updated: October 2026

We want you to be happy with every order. If you are not, you can return eligible products within the return window shown on the product page (commonly 7 days from delivery).

Reasons we accept

• Wrong product received.
• Damaged or defective product.
• Size/fit problem (where an exchange or return is offered by the seller).
• Product very different from the listing.

How to return

1. Go to My Returns and choose the order item.
2. Select the reason and upload clear photos if the product is damaged.
3. Once approved, our delivery partner picks up the product from your address.
4. After the quality check, your refund or exchange is processed.

Conditions

• The product must be unused, with tags, labels and original packaging.
• Innerwear, personal-care and made-to-order items are generally non-returnable.
• Requests after the return window cannot be accepted.